What we do Support
- 10 reasons to book with us
- How to Book
- Luggage Transfers
- Selected Accommodation
- Airport Transfers
- Independent Traveler
At FrancigenaWays.com we are here to help you with every step of your journey:
Our tours take you to the classic Via Francigena pilgrim trail to Rome and other wonderful routes in Italy. Our itineraries cross regions of spectacular scenery and fascinating history and culture.
Each tour has been designed taking into account your cycling and walking needs, as well as must-see highlights along the way. Our advice? Always walk (or cycle) at your own pace so you can take it all in. Enjoy your adventure!
With FrancigenaWays.com, you can customise your Via Francigena trip: whether you want to stay additional nights during your walk, upgrade your hotel to luxury accommodation or if you’d like to include additional activities in specific locations. We take the stress out of researching and planning, taking care of every tiny detail involved in organising and of course booking your Francigena holiday. Needless to say, we cater for every individual, every level of fitness, building your trip around you!
Customer Care is of utmost importance to us. Our team are always on standby to help you before, during and after your holiday, either by email or by phone.
AWARD WINNING SERVICE
We have won the Feefo Gold Trusted Award for many years, as well as TripAdvisor’s Certificate of Excellence based on reviews from our clients.
BEFORE YOU DEPART
You can request a free no-strings attached quote: ‘Request A Quote’. You can do so by phone during office hours on +353 (0) 1 525 2886 by fax or email firstname.lastname@example.org at any time or using the FrancigenaWays.com Contact form. We will reply within one business day.
Our Customer Service team can also advise on any administrative formalities you may require such as injections, visas, etc. On our website, you can research your Via Francigena trip and book it whenever you like.
During your Holiday
The walking notes on a self-guided holiday and the certified guide on a guided holiday will help you with any queries that you may have; however, we will also supply you with a support number that you can access 24/7 in case of emergency while on holiday.
Safety whilst on Holiday
To ensure your safety and to help you to choose the right holiday for your fitness level and experience each of our tours have been graded depending on difficulty.
In addition, all our partner hotels are modern and comfortable; run by professionals, ensuring that you and your personal belongings are well looked after.
After your Holiday
We assess the quality of our holidays based on our clients’ satisfaction. It is for this reason that we ask you to fill out a trip survey when you return home from your trip (Feefo and TripAdvisor) so that we can continuously improve our services. Your opinion is extremely important to us.
In addition, you can keep up-to-date with our latest news and special offers through the CaminoWays.com/FrancigenaWays.com newsletter. Loyal customers also get special discounts for future bookings with us, for life!
If you have any questions or you want to know more about the Via Francigena, give our travel consultants a call on +353 (0)15252886 or contact the team by email email@example.com
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