What we do 10 reasons to book with us
- 10 reasons to book with us
- How to Book
- Luggage Transfers
- Selected Accommodation
- Airport Transfers
- Independent Traveler
- We are TOPP protected
FrancigenaWays.com/CaminoWays.com consistently strives to provide best service and value for money in your walking and cycling holiday.
Here are the 10 reasons why we think you should book with us:
1. OUTSTANDING CUSTOMER SERVICE AND CUSTOMER SATISFACTION
We are committed to delivering only the best quality tours, combined with outstanding Customer Care. Our knowledgeable travel team is always available to assist and advise before, during and after your trip.
Customer Care and customer satisfaction is of utmost importance to us; and our services are constantly reviewed and improved taking into account our customers’ feedback.
2. HANDPICKED HOTELS
All hotels booked for your trip have been handpicked by the FrancigenaWays.com reservations team with comfort, hospitality and convenience in mind. After a long day walking or cycling, we feel you deserve only the best, combined with excellent local cuisine.
We always seek out friendly and welcoming accommodation packed with character. As part of our standard packages, we book your accommodation in the centre of the villages or towns, where you can mix with fellow pilgrims (depending on availability).
On occasion (especially during very busy periods), we might book accommodation a few km away from your end stage; but we will ensure that you are collected for free, and brought back to your starting point the next day after breakfast.
We also have a ‘Superior Collection’ available in selected routes so you can experience the trail in charming boutique and luxury properties.
3. WALKING HOLIDAYS MADE EASY
We look after everything you need to make your journey hassle free and enjoyable. We will book your hotels, organise dinner if you wish and even transport your main luggage daily. All that’s left for you to do is put on your boots and enjoy your journey!
4. WE ARE THE FRANCIGENA EXPERTS
We are a team of travel enthusiasts and knowledgeable professionals with many years of experience organising trips on the Via Francigena and the Camino de Santiago for pilgrims from all over the world. Lots of our staff are local to the routes and will help you plan the perfect trip.
Our friendly travel specialists will be able to answer all your questions and share useful advice and tips.
5. 24/7 SUPPORT NUMBER
Also as part of your holiday pack, you will be provided with a support number accessible 24/7 to guarantee your peace of mind and provide you assistance during your trip. Our reservations team is at the other end of the phone to solve any unexpected issues during your trip, for instance they can organise a pick up along the trail if required.
6. NO INTERMEDIARIES, WE WORK CLOSELY WITH HOTELS & SERVICES
Over the years, we have built a strong relationship with local businesses along the routes; we work closely with hotels, transporters, taxi drivers and all our service providers to create the best experience possible.
7. SPECIAL DIETARY REQUIREMENTS
We are more than happy to cater for special dietary requirement requests you may have. Please let us know in advance and we will adapt the hotel bookings to your needs, whether it is allergy-related (nut, dairy products, coeliac…) or you follow a specific diet (vegetarian, vegan).
If you have any special dietary requirements please let us know so we can make arrangements for you meals before your departure. In addition, we recommend reminding the hotels on arrival, particularly if you are travelling during high season.
8. HOLIDAY PACK
We take particular pride in our practical and useful holiday packs. These have been created by our staff after travelling to the destinations. Your holiday pack contains practical information, such as walking / cycling notes and maps for your Camino trip, as well as your pilgrim passport, luggage tags and hotel information.
Your holiday pack will also include a free pilgrim passport or ‘credenziali’ (per person). The pilgrim passport is a document that tracks your progress along the Via Francigena or the St Francis Way. You should get it stamped each day and you can get stamps from a multitude of locations along the way such as hotels, churches, pilgrim centres, etc… At the end of the trip in Rome, you can request your Testimonium certificate.
9. EXPERIENCED ENGLISH-SPEAKING GUIDES
We also offer a number of Via Francigena guided tours departing on selected dates for those looking to share the journey with other people. On a FrancigenaWays.com guided tour you will be part of a group and travel with an experienced guide who speaks both English and the local language fluently. The guide knows the area perfectly and will be able to share useful information about the route and the region.
10. WE ARE A FULLY LICENSED TRAVEL AGENT
We are a fully licensed travel agent (Greenlife Tours Ltd Licence No. TA 0756) and TOPP protected; and we are also members of the Adventure Travel Trade Association as well as the Irish Travel Agents Association.
So what are you waiting for? Contact our team today
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